What do you need a hand with?

on hand places autonomous employees in any business: software that holds a job, not a chat window. You hire a named role, like a bookkeeper, a support rep or an assistant, and it does that job inside your own systems: QuickBooks, your inbox, your store and your phone line. A person on our team watches every employee and answers for its work. on hand is a ThirdAxis product.

You hire a role, not a tool. It does the whole job from start to finish in the systems you already use, writes down how your business does the work, and asks you only what it cannot work out. You do not have to learn new software or write prompts, and someone on our team steps in whenever it is unsure.

An employee trains at no charge until it does the job, and you start paying only after that. What “does the job” means is written down before training starts. After that it is a fixed monthly price for the role, in tiers by how much work there is, set in the order we agree with you. There are no usage charges.

About 25 minutes. You describe the job in your own words, connect your systems the way you would give a new hire a login, and answer a few questions by email or from your phone. The employee reads everything first, writes its own playbook, and does a first pass on every task before it starts for real.

QuickBooks Online, Gmail, Outlook (Microsoft 365), Shopify and bank statements today, and your phone line in pilot. If you use something else, tell us the job and we will tell you whether we can work in it.

Office roles that run on email, the phone and the books: bookkeeping and AP/AR, email and phone customer support, executive assistant work, data entry, collections, scheduling and dispatch, order processing, quotes and estimates, front office for clinics and shops, and more. The full list is on the Positions page.

Each business runs on its own separate machine. Passwords are added on the way out, so the employee never sees them. It starts with read access and earns the rest, and payments, sends and deletes wait for your approval. We do not sell your data and we do not use your business content to train models.

Yes. A franchisor, a fund or a bookkeeping firm can place on hand employees across the businesses it works with, under one agreement, and earn on every one. Tell us how many businesses you work with and we will set it up with you.

on hand is built and run by ThirdAxis (thirdaxis.ai), an AI consulting company, and was co-founded by Roman Slack and Nikolas Rowlan. A person on the team is accountable for every employee and can be reached at any time.