See exactly what an employee can do inside real businesses

Hartwell Electric & PlumbingElectrical and plumbing contractor

The back office of a trade business

Keep the booksBooks two weeks behindCoded the day charges landEnter the billsSupplier bills in a pileEvery bill entered, on its jobBook the crewSchedule texted at 10 pmThe crew booked before 7

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Bank transactions · QuickBooks

qbo.intuit.com/app/bankingYour bookkeeper's computer

quickbooksHartwell Electric & Plumbing SearchDH

Bank transactions

Business Visa ••4417 · September

18 to reviewPost coded

SUNOCO 0447 CANANDAIGUA NYNo vendor · 09/02$96.41Uncategorized

THE HOME DEPOT #1256 VICTOR NYNo vendor · 09/04$287.13Uncategorized

LOWES #01810 CANANDAIGUA NYNo vendor · 09/09$156.22Uncategorized

FERGUSON ENT #1417 ROCHESTER NYNo vendor · 09/11$842.17Uncategorized

FERGUSON ENT #1417 ROCHESTER NYNo vendor · 09/11$842.17Uncategorized

TOWN OF CANANDAIGUA BLDG DEPTNo vendor · 09/15$350.00Uncategorized

1/10Open the bank feed

Fairway & Summit SportsOnline golf and ski store

Customer service for an online store

Answer customersEmails answered the next dayAnswered within minutesTake the callsCalls going to voicemailEvery call picked upHandle returnsReturns waiting a weekLabels out the same day

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Inbox · GmailOrders · Shopify

mail.google.com/mail/u/0/#inboxYour support rep's computer

Gmail Search mail

Dana MercerWhere is my order? #FS-10480 - Hi, I ordered the wedge last week and8:02 AM

Marcus BellReturn label for the driver - The head is too stiff for me, can I7:48 AM

Priya NatarajanDo you price match? - Saw the same putter for $20 less at7:31 AM

Kim TranGift card balance - My son gave me a card for my birthday7:15 AM

Tom AlvarezFitting appointment - Do you still do club fittings on Saturdays6:58 AM

1/9Open the newest email

Ridgeline Auto RepairIndependent repair shop

The front office of a repair shop

Pick up the phoneMissed calls from under a carEvery call bookedChase estimatesEstimates nobody chasedEvery estimate followed upKeep the booksParts receipts in a shoeboxEach part on its repair order

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Bay 2 · Google Calendar

calendar.google.com/calendar/r/weekYour front desk's computer

CalendarTodayOctober 2026Ridgeline Auto · Bay 2

Mon 19Tue 20Wed 21Thu 22Fri 23

8 AMOil change · F-150Tires · RAV4Battery

9 AMInspectionAC recharge

10 AM

11 AMTiming belt · Jetta

12 PM

Tom Alvarez

Calling the shop line

(585) 555-0143

Answer

1/8Pick up on the first ring

Example businesses. The work shown is what the employees do.