AI employees for retail and ecommerce.
Customer questions, orders, stock and the books, handled every day inside your store's own systems. A person on our team answers for every employee's work.
Online stores, shops with a website, wholesalers and brands selling on marketplaces.
What they would do for you
Support rep
from $400 a month
- Answers “where is my order?” by email, chat and phone, with the order in hand
- Handles returns and exchanges by your policy
- Answers product questions, nights and weekends too
Order coordinator
from $300 a month
- Checks every order and flags the odd ones
- Tracks shipments and tells customers about a delay first
- Keeps backorders and the stock count straight
Bookkeeper
from $250 a month
- Matches every payout, fee and refund to the books
- Codes inventory, shipping and loans where they belong
- Closes the month and sends you a short report
Report analyst
from $250 a month
- Weekly sales by brand and by product
- Slow movers and stock that isn't selling
- Margin after fees and freight, line by line
Works inside what you already use
Shopify
Amazon Seller Central
BigCommerce
WooCommerce
ShipStation
Gorgias
Klaviyo
QuickBooks Online- and 170+ more. Anything else, built in 2 business days.
Three full-time employees for $27,600 a year. Hiring them costs $143,040.
That is 81% less, before payroll taxes, benefits, sick days and the weeks it takes to hire and train someone.
| Role | on hand, full-time | Hiring it |
|---|---|---|
Support rep vs. a customer service representative | $10,800 | $44,770 |
Order coordinator vs. a shipping, receiving and inventory clerk | $9,000 | $47,600 |
Bookkeeper vs. a bookkeeping clerk | $7,800 | $50,670 |
| A year | $27,600 | $143,040 |
on hand at its Full-time size, monthly, with no 1-year discount. Hiring: US Bureau of Labor Statistics, median annual pay, May 2025, pay alone. A smaller business usually needs the Part-time size, from $250 a month.
Every day
It works evenings, weekends and holidays, and doesn't quit.
No hiring
No job posts, interviews or training weeks. It starts on your systems.
Someone answers for it
A person on our team checks its work and is reachable any time.
How it starts
- 1
Tell us the job
About 25 minutes of your time: what the job is and which systems it works in. We connect them, read-only until you say otherwise.
- 2
It trains for free
It learns how your business does the job and does a first pass on every task. Nothing goes out without your OK until you're ready.
- 3
It works for real
One fixed price a month, no usage bills. A person on our team watches its work, answers for it, and is reachable any time.
Prefer email? roman@thirdaxis.aiCopied · Every price: on-hand.ai/pricing